Frequently Asked Questions About Our Services
Clear answers for grease traps, grit traps, septic systems, sludge hauling, and more.
Call
(210) 758-3177 for expert help or request service online.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
General Questions About JG3 Services
Who is JG3 Services?
JG3 Services is a family-owned wastewater management company serving San Antonio, TX, and a 150-mile radius. We provide grease trap cleaning, grit trap maintenance, septic pumping, and sludge hauling for municipal, industrial, and residential clients.
Are you licensed and insured?
Yes. We are fully licensed and carry $1M in commercial coverage for your protection.
How long have you been in business?
We have over 15 years of experience in wastewater management.
Do you offer emergency services?
Yes. Emergency response is available 24/7 for clients with service agreements.
What areas do you serve?
We serve San Antonio, TX, and up to a 150-mile radius.
What services do you provide?
- Grease trap and interceptor cleaning
- Grit trap cleaning
- Residential septic pumping and inspections
- WWTP sludge hauling
- Emergency services
How do I schedule service?
Call (210) 758-3177 or request service online.
Do you offer discounts?
Yes. Clients who sign quarterly grease trap cleaning agreements receive discounts.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Grease Interceptor Cleaning FAQs
What is a grease interceptor?
A grease interceptor is a large outdoor tank that captures fats, oils, and grease (FOG) from kitchen wastewater before it enters the sewer system.
How often should it be cleaned?
Every 90 days or as required by local regulations.cs or bold, and add links.
Do you provide compliance documentation?
Yes. We provide manifests and disposal receipts for every job.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Septic System Pumping FAQs
How often should I pump my septic tank?
Every 2–5 years, depending on household size, tank capacity, and water usage.
What are signs my septic system needs service?
- Slow drains
- Gurgling toilets
- Sewage backups
- Rotten egg odors
- Wet spots above the drainfield
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Grit Trap Cleaning FAQs
What is a grit trap?
A grit trap collects sand, dirt, and debris from car wash wastewater before it enters the sewer system.
Why do grit traps need cleaning?
Sediment hardens over time, blocking pipes and causing overflow. Cleaning keeps drains clear and prevents shutdowns.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Sludge Hauling FAQs
What is wastewater sludge?
Sludge is the semi-solid byproduct of wastewater treatment, containing organic matter and contaminants.
Is sludge hauling regulated?
Yes. It’s governed by EPA Part 503 and state biosolids management laws.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Industry-Specific FAQs
Restaurants
Why do restaurants need grease trap cleaning?
To prevent FOG buildup, backups, and compliance violations.
Food Processing & Manufacturing
Do you handle large interceptors?
Yes. We service high-capacity systems for industrial kitchens and processing plants.
School Districts
Do you offer scheduled service for schools?
Yes. We provide routine maintenance during off-hours to avoid disruption.
Hotels
Can you handle multiple interceptors?
Yes. We manage complex systems for large hospitality facilities.
Car Washes
How often should grit traps be cleaned?
Every 30–60 days, depending on traffic and system design.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
Residential Septic FAQs
Do you provide inspections for real estate transactions?
Yes. We offer certified inspections with detailed reports.
Do you offer emergency septic services?
Yes. We provide 24/7 emergency response for septic failures.
Improper grease disposal harms waterways and wildlife. We follow strict disposal guidelines to protect the environment. All waste is transported to approved facilities for treatment.
WWTP Sludge Hauling FAQs
How often should sludge be hauled?
Frequency depends on plant size, flow rates, and treatment processes—typically every few days to weeks.
Do you provide surge capacity?
Yes. We offer backup tankers and vacuum trucks during peak flow or equipment failure.